The purpose of Governmental agencies and instrumentalities is to cater to the needs of individuals and communities. The Public Administration shall execute public policy, plans, and programmes, and shall provide or guarantee, as the case may be, the rendering of public services in a continuous and permanent manner.
The Public Administration subjects itself, in its organisation and operation, to the principles of legality, publicity, promptness, objectivity, participation, control, hierarchy, efficiency, effectiveness, accountability, polite treatment, supremacy of the general interest, and remaining principles set forth in the Constitution and the law.
Any individual whose rights were somehow violated by the Public Administration may file a complaint before the administrative and jurisdictional instances set forth herein and in the law.